Not only sell caster wheels but also service
As a professional caster wheels manufacturer,our goal are not only produce high quality caster wheels,but also to provide our customer with best one to one services .
Why do I say this? Because as a caster wheels manufacturer to make a quality wheels is just a basic requirement. Then the services are probably contains what?
1 . If the customer request caster need to make sample,then we should keep in touch with client in real time.And inform customer & deal with the problem promptly. To ensure the caster wheels sample 100% made correctly.
2 . To accurately grasp the mass production or sample shipment time , because the guests have their own timetable , or if we can not sent sample and goods to the guests , That's will affect the customer production and work plan too.
3 . Tracking with the client after shipment, ask and dealing with caster wheels after sell problems.
4 . For long term cooperation customers, we should think of ways to improve the production process,ensuring the caster wheels quality while help client reduce purchase cost.
In general,if the quality caster wheels is body,then the service is the soul.